Technical Account Manager at the intersection of bot defense, application security, and enterprise growth.
01 / The mission
With 8+ years across CDN, cloud delivery, and application security, I help enterprise teams turn urgent, complex security problems into resilient systems—and the technical trust that keeps partnerships growing.
02 / Selected work
Coordinated Sales, Engineering, and Product to deliver bot-defense protection in seven business days during an active attack. The trust built in that moment led directly to a one-year-to-three-year contract expansion.
Led technical delivery for North American enterprise customers across CDN, cloud storage, and media streaming, including the Winter Olympics and FIFA World Cup. Progressed from Associate TSE to TSE II while becoming an SME, mentor, and escalation leader.
03 / Operating system
Bot defense, WAAP, WAF, API security, fraud prevention, DDoS mitigation, and JavaScript integration.
Requirements, integrations, emergency deployments, solution delivery, and post-launch optimization.
Executive stakeholder management, account strategy, renewals, technical advocacy, and expansion.
Voice-of-customer insight that connects field observations with Product, Engineering, and roadmap decisions.
04 / Foundations
Master of Computer Applications — Computer Science
Visvesvaraya Technological University, Bengaluru2016
Bachelor of Computer Applications — Computer Science
Mangalore University, Mangalore2013
05 / Connect
Open to senior technical account management and customer-facing application security leadership opportunities.
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